Menu
Menu
Your Cart

Privacy Policy

Privacy policy This Privacy Policy sets out the rules for the collection, processing and use of personal data obtained from you by the Babytiger online store run under the domain www.babytiger.com (hereinafter referred to as the "Website", "Website" or "Store") by "4Kraft" sp. oo, taking into account the applicable regulations, in particular the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95 / 46 / EC (GDPR). We make every effort to ensure that your privacy is respected and the personal information provided is protected when using the Website and making purchases in the Store, and to this end, we take all necessary steps.

 1. WHO PROCESSES YOUR DATA?

Questions and reservations regarding this Privacy Policy may be sent by e-mail to the following address: iod@4kraft.com.The administrator of your data is "4Kraft" limited liability company with its registered office in Poznań at ul. Tatrzańska 1 lok. 5 (60-413 Poznań), entered into the register of entrepreneurs kept by the District Court Poznań Nowe - Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under KRS number: 0000378767, NIP: 7811861679, REGON: 301679527 (hereinafter referred to as " We").Contact:You can contact us by mail at the following address: 4Kraft sp.z o.o., ul. Tatrzańska 1 lok. 5, 60-413 Poznań or by e-mail: pomoc@babytiger.com.Personal Data Protection Inspector:To ensure that your data will always be processed in a transparent and lawful manner, we have appointed the Personal Data Protection Inspector - Ms Monika Janaszczyk. You can contact the Personal Data Protection Inspector by sending an email to iod@4kraft.com.2. WHAT DATA DO WE COLLECT?As part of the Website, we may ask you to provide us with data, including personal data. This is related, among other things, to the implementation of your order placed in the Store, your request to contact us, the implementation of your complaint or application to the programs we offer, and for our marketing activities. The data we collect include, where applicable, in particular:

  • contact details, including name and surname, e-mail address / telephone number,
  • Bank account number,
  • NIP (tax identification number),
  • login and account information, including username, password, ID,
  • data on your activity on the website, including click analysis,
  • device ID,
  • browser type, domain and language of communication, operating system and settings assigned to it,
  • country,
  • time zone,
  • visited websites,
  • personal and marketing preferences,
  • cookies and pixel tags,
  • IP addresses,
  • the name of the internet provider.

Through the Website, other data may also be collected, including personal data in connection with the provision of forms on the Website (e.g. contact form, account registration form). Each time, we provide a dedicated separate information on the processing of personal data in the link under the form. We recommend that you read their content when using the forms.

  •  Server logs


Using the Website is associated with each time sending a query to our server. Individual queries are saved in the server logs and stored there. The data contained in the logs consists of: your IP address, the time of the inquiry, the time of sending the response, information about the browser and the user's operating system. These data are not associated with specific people using our Website, they are not used for any identification of users, they are used only for server administration purposes and, as a rule, the period of their storage is [182] days.

  •  COOKIE

The online store automatically collects the data contained in cookies when using the Website. Cookies are small text files sent by the Online Store and stored on your end device containing certain information related to your use of the Website. Cookies are used, among other things, to enable you to visit our Site, to display it correctly and to use all its functions. According to the browser settings used by you and the consents you have given us, cookies may also be used to collect information related to the use of our Website, thanks to which we can constantly improve it and adapt its functionality and its content (as well as on other websites). pages) content to your individual preferences. Our Site may contain links to other websites or applications, including those of our business partners. Please note that third party websites may also use cookies. We have no influence on the websites of third parties and are not responsible for the cookies they collect or access. When clicking on a link or an application, please remember that each has its own cookie policy. For this reason, we ask that you read their privacy policies before using other websites or applications.

  •  TYPES OF COOKIES

Depending on the time of storage on the end device, the cookies we use can be divided into:a) session cookies: stored on the user's device and remain there until the end of the browser session. The saved information is then permanently deleted from the device memory.b) permanent cookies: they are stored on the user's end device for the time specified in the cookie parameters or until they are deleted by the user.We use the following types of cookies:a) "necessary" cookies, enabling the use of services available on our Website, e.g. authentication cookies used for services that require authentication on our Website and cookies used to ensure security, e.g. used to detect fraud in the field of authentication in within our Site. Files of this category ensure the basic functionality of our Website, and their download depends on the use of services available on our Website, which means that their support is constantly enabled;b) "statistical" cookies - used to analyze how users use the Website.c) third-party cookies - such as cookies from the YouTube domain when we place YouTube videos on the Website or cookies related to our use of remarketing tools.

·        MANAGING COOKIES IN THE BROWSER

 

By clicking on the cookie icon in the lower left corner of the Website, you can open a tool window at any time that allows you to manage your preferences regarding the installation of cookies.


In many cases, the web browsing software allows cookies to be stored on the user's device by default, also giving you the option to manage and / or delete cookies according to your preferences. To remove or block cookies stored on your computer, follow the instructions provided by your browser manufacturer on the help page for managing cookies in their products.

 3. PURPOSES FOR WHICH WE COLLECT YOUR PERSONAL DATA AND LEGAL BASIS

As part of the Website, we process your data (depending on the service / circumstances / contract) for the following purposes:performance of obligations under the contract, if one has been concluded with you [art. 6 sec. 1 (b) GDPR], conducting direct marketing of our products and services - as appropriate, based on your consent [art. 6 sec. 1 (a)] or on the basis of our legitimate interest [Art. 6 sec. 1 (f) GDPR], analyzing your activity (including profiling) in the Store in order to adapt (including automated) services and content to your individual preferences - based on your consent [art. 6 sec. 1 (a) GDPR], storing data to ensure accountability (including demonstrating compliance with our obligations under the law) - based on our legitimate interest [art. 6 sec. 1 (f) GDPR], establishing, protecting and pursuing possible claims - based on our legitimate interest [art. 6 sec. 1 (f) GDPR], Storage of data for archival purposes - based on our legitimate interest [art. 6 sec. 1 (f) GDPR],Enable you to set up and manage your account and to monitor your orders and their history - in connection with the implementation of the contract concluded with you [art. 6 sec. 1 (b) GDPR],Making and executing payments - in connection with the performance of the contract concluded with you [art. 6 sec. 1 (b) GDPR],enabling you to participate in a loyalty program, if any - in connection with the performance of the contract [Art. 6 sec. 1 (b) GDPR], enabling you to participate in the competition, if it will be organized - based on our legitimate interest [art. 6 sec. 1 (f) GDPR], considering and handling complaints submitted by you regarding our goods and services and the implementation of warranty services - as appropriate, on the basis of an agreement concluded with you [art. 6 sec. 1 (b) GDPR] or on the basis of our legitimate interest [art. 6 sec. 1 (f) GDPR], handling inquiries and notifications that you address to us - based on our legitimate interest [art. 6 sec. 1 (f) GDPR], contacting you, in particular for the purpose related to the provision of services - if appropriate, in connection with the necessity to perform the contract concluded with you [art. 6 sec. 1 (b) GDPR] or on the basis of our legitimate interest [art. 6 sec. 1 (f) GDPR], termination of the contract for the provision of electronic services, including requests to close the account (if you have previously set up one) [art. 6 sec. 1 (b) GDPR], performing technical activities and solving technical problems related to the administration of the Website - based on our legitimate interest [art. 6 sec. 1 (f) GDPR], compiling general statistics on the use by you and other users, including the collection of general demographic information (e.g. about the region from which the connection is made) - based on our legitimate interest [art. 6 sec. 1 (f) GDPR], conducting court, arbitration and mediation proceedings - based on our legitimate interest [art. 6 sec. 1 (f) GDPR], ensuring the security and integrity of the services that we provide you electronically, including counteracting fraud and abuse and ensuring traffic safety - based on our legitimate interest [art. 6 sec. 1 (f) GDPR], receiving and displaying your comments regarding purchases of products that you leave on our Website - based on our legitimate interest [art. 6 sec. 1 (f) GDPR].

    4. TOOLS WE USE

    In order to enable us to optimally use the information contained, among others, in the collected cookies, we use analytical tools to manage advertising and marketing of the services and products provided. These tools also allow us to process the collected information in such a way that supports our research and development works and supports our marketing activities. According to the browser settings entered by you and the consents granted, your personal data (collected, among others, in the form of cookies) may be processed in an automated manner (including in the form of profiling). Based on the information collected (e.g. data regarding your preferences or demographic data), we can adjust the content presented on our Website and beyond, including advertising content. For profiling, we use analytical tools as well as tools that allow remarketing products and recording your traffic on the website. such as Google Analytics, Facebook Pixel.

    ·        GOOGLE ANALYTICS, GOOGLE TAG MANAGER, GOOGLE OPTIMISE, GOOGLE DATA STUDIO, GOOGLE ADS, YOUTUBE

    Using the GoogleAds marketing tools, and Google Analytics in conjunction with additional Google services, such as Google Tag Manager, Google Optimize, Google Data Studio), we process data related to your activity on our Website, including online identifiers in order to provide you with personalized profiling. advertising or monitoring your choices using statistical and marketing cookies. We only undertake our activities with the use of these tools within the limits of your consent to the use of individual types of cookies, including consents regarding automated decision-making. You can check / change your consent settings at any time by clicking on the cookie icon in the lower left corner of the Website.Google Analytics allows us to generate detailed statistics on how users use our Website. Thanks to the tools provided by Google, your IP address is anonymized.On the Website, depending on the consents and settings you have expressed, where applicable, we use the extended conversion function - a function that increases the accuracy of measuring the number of events on the User's side (e.g. purchase, adding products to the basket). It complements existing conversion tags by sending encrypted data about conversions from our Site to Google in a way that protects your privacy. Before sending our Users' data to Google, this function uses a secure one-way encryption algorithm called SHA256. The encrypted data is then matched with the Google accounts of the logged in users in order to attribute the campaign conversions to advertising events, e.g. clicks or impressions. Google's security standards are stringent. Google Ads only collects data on pages that contain relevant tags. The enhanced conversion feature maintains the confidentiality and security of your information by adhering to the highest industry standards - data is encrypted before being sent to Google.In connection with our use of tools provided by Google, your personal data may be transferred to the United States. The USA is not subject to an adequacy decision by the European Commission under European data protection legislation. The transfer of data to the USA involves the risk of possible access to the entrusted data in connection with programs enabling American public authorities to access personal data transferred from the European Union to the United States for national security purposes, resulting in restrictions on the protection of personal data that are not limited to a way that meets the requirements substantially equivalent to the requirements of EU law. These laws do not grant data subjects rights that may be enforceable against US authorities in the courts. The legal basis for the transfer of personal data to the USA is in this case the consent given by you when entering our Website. You can withdraw your consent at any time by clicking on the cookie icon in the lower left corner of the Website and adjusting your preferences.

    In accordance with the terms of the Google Analytics service, Google declares that it will not associate the IP address of the data subject with other data held by Google.To opt out of Google Analytics cookies, you can also download and install the Google Analytics Opt-out Browser Add-on: Google Analytics Opt-out Browser Add-on.

    ·        GOOGLE reCaptcha

    We use reCAPTCHA v3, which is governed by the Google Privacy Policy and Terms of Service.We use reCAPTCHA only to combat spam and abuse on our Website - thanks to reCaptcha we protect the Website from being used by robots and other spamming software. In the European Union, Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for Google services. In accordance with the reCAPTCHA Terms of Use, the reCAPTCHA API collects hardware and software information, such as data about your device and application, and sends them to Google for analysis. The information collected when you use the reCAPTCHA service will be used to improve it and improve security in general. However, they will not be used by Google to personalize the displayed ads. Data processing is carried out on the basis of our legitimate interest, which is to protect our Website against abuse and spam.

    •  FACEBOOK ADS MANAGER ORAZ FACEBOOK PIXEL

    In connection with the use of marketing tools offered by Facebook (Meta Platforms Ireland Limited), third parties, including Facebook (Meta Platforms Ireland Limited), may use cookies, beacons and similar technologies to collect or receive information from the Website and other places online and use them to provide ad measurement and targeting services. In connection with the use of tools provided by Facebook (Meta Platforms Ireland Limited), your personal data may be transferred to third countries. The USA is not subject to an adequacy decision by the European Commission under European data protection legislation. The transfer of data to the USA involves the risk of possible access to the entrusted data in connection with programs enabling American public authorities to access personal data transferred from the European Union to the United States for national security purposes, resulting in restrictions on the protection of personal data that are not limited to a way that meets the requirements substantially equivalent to the requirements of EU law. These laws do not grant data subjects rights that may be enforceable against US authorities in the courts. The legal basis for the transfer of personal data to the USA is in this case the consent given by you when entering our Website. You can withdraw your consent at any time by clicking on the cookie icon in the lower left corner of the Website and adjusting your preferences.

    You can disable the collection and use of information to support ad targeting. You can find the mechanism enabling users to make a choice in the following links:  http://www.aboutads.info/choices , http://www.youronlinechoices.eu/ .

     5. Facebook Messenger

    On our Website, we use the Facebook Messenger operated by Meta Platforms Ireland Limited to facilitate communication with users of our Website. We do not receive or process data beyond that related to communication with users. Meta Platforms Ireland Limited is an independent data controller of data processed in connection with the use of the messenger. You can find the data protection rules issued by Meta Platforms Ireland Limited here:  https://www.facebook.com/about/privacy

     6. TECHNICAL MEASURES

    We make every effort to secure your data and protect it against the actions of third parties. We use all necessary security measures for servers, connections and the Website. In particular, communication between your computer and our server when we collect your personal data is encrypted using the SSL (Secure Socket Layer) protocol. In addition, our databases are protected against access by third parties. All connections related to the performance of electronic payments by you, if this option is selected, will be made via a secure encrypted connection. In the case of using the services of subcontractors - we carefully verify their credibility and the security measures they use in order to protect the data of our Website users. However, the actions we take may turn out to be insufficient, if you do not follow the safety rules yourself. In particular, we encourage you to always keep the login and password to the Website confidential and not to disclose them to third parties. In order to prevent the use of your account by unauthorized persons, please log out each time you finish using the Website.

    7. RECIPIENTS OF YOUR DATA

    In some situations, we have the right to transfer your personal data if necessary for us to perform our services. We will transfer data to the following groups of entities:

    • persons authorized by us, our employees and associates who must have access to the data to perform their duties,
    • processing entities to whom we commission this task, e.g. companies that handle our ICT systems or provide us with ICT tools and server space, companies that provide consulting and marketing services to us, suppliers of analytical and remarketing tools, including social networking sites,
    • other entities that will process personal data as an independent data administrator: e.g. courier companies for the purpose of shipping, companies servicing payments within the Store, business partners as part of the marketing tools used on the Website,
    • public entities, if it results from an obligation imposed by law.

    8. STORAGE PERIOD OF YOUR DATA

    Your personal data will be processed by us for the period necessary to perform the contract for the provision of the Customer Account service (if concluded) and the performance of the contract for the sale of goods (if concluded), as well as for the period provided for by applicable law, primarily taking into account the period of limitation of claims resulting from civil law relations between you and us.We are entitled to process the personal data that we process based on your consent until your consent is revoked or until the processing of your personal data is no longer necessary to achieve the purpose for which the data is processed, and when the given purpose of processing will be achieved and completed.In the case of answering your inquiries, your personal data will be processed by us until the answer to your question is provided. After answering the question, your data may be stored by us, but only for a period of time corresponding to the period of limitation of claims that may be raised against us and which we may be entitled to against you.We will process the data that we process on the basis of our legitimate interest until you make a possible objection, or until the processing of your personal data is no longer necessary to achieve the purpose for which the data is processed, and when the given purpose of processing is achieved and finished.The data from the Website server logs are stored, as a rule, for a period of [...] days and after that time they are deleted.

     9. YOUR RIGHTS

    In connection with the processing of your personal data, you have the following rights, within the limits specified by law and where applicable:access to the content of your data and rectification, deletion or limitation of processing and transfer of your data, in situations where we process your data on the basis of your consent, you have the right to withdraw it at any time, but this will not affect the lawfulness of processing based on your consent before its withdrawal, to lodge a complaint with the President of the Data Protection Office, if you believe that the processing of your personal data violates the provisions of the GDPR, object at any time to the processing of personal data based on our legitimate interest for reasons related to your particular situation. 

    You can exercise your rights by sending an email to the following address:  iod@4kraft.com .

    Profiling of personal data in order to present content tailored to your preferences takes place only on the basis of your express consent. Providing your data is voluntary, but failure to do so may result in the inability to use most of the services of our Website.

    10. INFORMATION CLAUSE RELATING TO RECORDING CALLS ON THE HOTLINE FOR 4KRAFT CUSTOMERS

    Information about the Data Administrator:The administrator of your personal data provided to us when contacting our hotline is 4KRAFT limited liability company with its registered office in Poznań at ul. Tatrzańska 1 lok. 5 (60-413 Poznań), entered into the register of entrepreneurs kept by the District Court Poznań Nowe - Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under KRS number: 0000378767, with NIP: 7811861679, REGON: 301679527 ("We") .

    Contact:You can contact us by correspondence at the address 4KRAFT sp.z o.o., ul. Tatrzańska 1 lok. 5, 60-413 Poznań or by e-mail: pomoc@babytiger.com.Personal Data Protection Inspector:To ensure that your data will always be processed in a transparent and lawful manner, we have appointed a Personal Data Protection Officer. You can contact the Personal Data Protection Inspector by sending an email to iod@4kraft.com.The purposes of processing your personal data and the legal basis for processingThe calls of our callers are recorded based on their consent. The storage of call recordings is justified by our legitimate interest in determining, pursuing or defending claims related to the services provided (Article 6 (1) (f) of the general regulation on the protection of personal data of April 27, 2016 (hereinafter "GDPR" )).Depending on the case with which the caller asks us, his or her relevant personal data may be processed for the following purposes:

      order fulfillment - art. 6 sec. 1 (b) GDPR; handling of returns - art. 6 sec. 1 (c) GDPR or Art. 6 sec. 1 (b) GDPR; handling complaints - art. 6 sec. 1 (c) GDPR or Art. 6 sec. 1 (b) GDPR. Below are the categories of personal data that we may ask the caller to provide, depending on the case in which he or she refers to us, together with an indication of the purpose and legal basis for their processing:Name and surname - in order to perform the order - art. 6 sec. 1 (b) GDPR; Telephone number - in order to process the order, when these data are necessary, e.g. when shipping via Paczkomaty - art. 6 sec. 1 (b) GDPR; Email address - for order processing and invoice delivery - art. 6 sec. 1 (a) GDPR; Correspondence address - in order to perform the order - art. 6 sec. 1 (b) GDPR; Login from the Allegro platform - to process an order placed via Allegro, e.g. to verify or search for a suitable order - art. 6 sec. 1 (b) GDPR; Bank account number - for a refund - art. 6 sec. 1 (b) GDPR or Art. 6 sec. 1 (c) GDPR NIP number - in order to issue an invoice - art. 6 sec. 1 (c) GDPR; PESEL number - for tax purposes, if it results from separate legal provisions - e.g. in connection with our obligation to issue a PIT8C form - art. 6 sec. 1 (c) GDPR.

        Information about the recipients of your personal data:In some situations, we have the right to transfer your personal data if it is necessary for us to be able to perform our services or if such an obligation results from legal provisions. We will provide data to certain groups of entities:persons authorized by us, our employees and associates who must have access to the data to perform their duties, processing entities to whom we commission this task, e.g. companies dealing with the operation of IT and teleinformation systems, our advisors, a company operating the IVR system, data recipients who, if appropriate, may process your personal data on their own behalf as their independent administrator, such as: transport companies for the purpose of shipment, law offices, public entities, if it results from an obligation imposed by law. The period of storage of your personal data:The recordings are kept for a period of approximately 100 days. The recordings are encrypted and only authorized persons have access to them.The retention period of your personal data provided to us during the telephone conversation will depend on the case in which you turned to us.In the case of order fulfillment, your data will be processed by us for the period necessary to perform the contract for the sale of goods, as well as for the period provided for by applicable law, primarily taking into account the limitation period for claims arising from civil law relations between you and us.In the case of handling complaints - your personal data will be processed by us until the reply is given and the complaint procedure is completed, taking into account the limitation period for claims that may be raised against us and which we may be entitled to against you, or until the obligation to store data resulting from legal provisions expires. , in particular, the obligation to keep accounting documents regarding our relations.We are entitled to process personal data processed for the implementation of our legitimate interest until you raise a possible objection or until the processing of your personal data is no longer necessary to achieve the purpose for which the data is processed, and when the given purpose of processing is achieved and completed.We are entitled to process the personal data that we process based on your consent until your consent is revoked, or until the processing of your personal data is no longer necessary to achieve the purpose for which the data is processed, as well as when the given purpose of processing will be reached and completed.The data processing period may be appropriately extended if the processing is necessary to establish, investigate or defend against any claims, and after this period - only if and to the extent that it will be required by law. After the expiry of the processing period, the data is irreversibly deleted or anonymized.

        Your rights:In connection with the processing of your personal data, you have the following rights, within the limits specified by law and where applicable:access to the content of your data and rectification, deletion or limitation of processing and transfer of your data, in situations where we process your data on the basis of your consent, you have the right to withdraw it at any time, but this will not affect the lawfulness of processing based on your consent before its withdrawal, to lodge a complaint with the President of the Data Protection Office, if you believe that the processing of your personal data violates the provisions of the GDPR, to object to the processing of personal data based on our legitimate interest. Voluntary provision of personal data:Providing us with your personal data for the purpose for which you contact us by calling the hotline is voluntary. However, if you do not provide us with your data, we will not be able to properly handle your order, complaint or return.Information on the transfer of personal data to third countries (outside the EEA):We do not transfer your personal data to third countries.We do not profile your personal data provided to us during telephone calls.11. CHANGES TO OUR PRIVACY POLICY Our goal is to ensure the highest possible protection of your data. The development of technology and the Store's offer means that the Privacy Policy may be changed. 12. QUESTIONS AND RESERVATIONS  

        Questions and concerns regarding this Privacy Policy may be sent by e-mail to the following address:  iod@4kraft.com.